General
What is Teraju?
Teraju is a birthstone jewelry brand offering timeless, ethically sourced pieces that embody remembrance, beauty, and personal significance. Our collections are intentionally curated to connect you with your essence and the ancient wisdom of the earth.
Are your products ethically sourced?
Yes. Our jewelry is sourced from trusted partners in India, the U.S., and Thailand, and crafted in alignment with the Responsible Jewellery Council’s standards for ethical labor, environmental care, and material integrity.
Orders & Shipping
Where do you ship?
We offer global shipping with tracking. Delivery times vary by region.
How long will my order take to arrive?
-
Processing time: 1–4 business days
-
Canada: 5–10 business days (after processing time)
-
USA: 3–7 business days (after processing time)
-
International: 7–14 business days (after processing time)
* Please note that delays may occur due to customs or high-volume seasons.
How much does shipping cost?
Shipping is calculated at checkout based on your location and preferred method.
Will I have to pay duties or taxes?
Customers may be responsible for customs, duties, or taxes upon delivery. These fees are not included in your purchase price.
Returns & Exchanges
What’s your return policy?
You may return your order within 14 days of delivery. Items must be unworn, in original packaging, and in original condition. Please contact us at contact@beljean.biz to begin the return process.
Do you offer exchanges?
We currently do not offer direct exchanges. You can return your item for a refund and place a new order.
Who covers the return shipping?
Customers are responsible for return shipping. Original shipping fees are non-refundable.
Jewelry & Care
What materials do you use?
Our pieces are crafted using 10K, 14K and 18K gold, sterling silver, and responsibly sourced gemstones. Materials may vary by design and are always noted in the product description.
Are your pieces hypoallergenic?
Most of our pieces are made with high-quality metals like gold and sterling silver, which are generally hypoallergenic. If you have specific sensitivities, feel free to contact us before placing an order.
How do I care for my jewelry?
To keep your jewelry in its best condition:
-
Avoid exposure to harsh chemicals, perfumes, or lotions.
-
Remove before bathing or swimming.
-
Clean gently with a soft cloth.
-
Store in a dry, soft pouch or jewelry box.
Meaning
Can I wear a birthstone that isn't mine?
Absolutely. Many choose stones that represent a loved one, a meaningful month, or a life chapter. Our jewelry is about connection and memory; there are no rules, only resonance.
What makes Teraju jewelry special?
Our pieces are more than jewelry. They are guides, reminders, and keepsakes. Created from the earth’s most ancient elements, they are meant to be worn close—to remind you of your story, your beauty, and the sacredness of being.